Conditions preventing normal system operation cannot be caused by the customer.
Equipment must be fully removed before a refund will be processed. Money-back service guarantee only applies after ADT has made attempts to resolve a system related issue and has not been able to resolve that issue within the first 6 months of your contract. Two-way encryption is only available with compatible SIX devices. You may be required to pay additional charges to purchase equipment required to utilize the ADT Control Interactive Solutions Services features you desire. Standard message and data rates may apply to text alerts.
All ADT Command Interactive Solutions Services may not be available in all geographic areas. All ADT Command Interactive Solutions Services are not available with the various levels of ADT Command Interactive Solutions Services. These ADT Command Interactive Solutions Services do not cover the operation or maintenance of any household equipment/systems that are connected to the ADT Command Interactive Solutions Services/Equipment. ADT Command Interactive Services, which help you manage your home environment and family lifestyle, requires the purchase and/or activation of an ADT alarm system with monitored burglary service and a compatible computer, cell phone, or PDA with Internet and email access. Offer valid for new ADT Authorized Dealer customers only and not on purchases from ADT LLC. Form of payment must be by credit card or electronic charge to your checking or savings account. 24-Month Monitoring Agreement required at $52.99 per month ($1271.76) for California. 36-Month Monitoring Agreement required at $52.99 per month ($1907.64). If you do have a question after we leave, you can call us and a real person will answer your call. Not only are our people well-trained on the installation of your system, we also train you how to use your system so you will have the know how to use all of its features before we leave.
In fact, nearly 90% of our installation consultants are at their first appointments at or before 8:00. Tired of those four hour windows waiting for your service provider to arrive? With SafeStreets, we have a one hour window when we will arrive at your home. Every employee in our company strives to achieve this standard in every interaction we have with our customers, vendors and employees. For us, we set a high standard we call the “SafeStreets Standard”. The right culture and a “tone at the top” are critical to success in any organization and Protect You Home is no different.
From basic security systems to premium ADT Control home automation systems, you can be assured you will be receiving a professionally designed and installed security system with the features you desire. In addition to our highly trained staff, we use only the finest equipment authorized by ADT.
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